How It Works

How It Works

Welcome to SOS-Assistance.com, your go-to for virtual technical support.

Step 1

Ordering the service is quick and easy. Just visit sos-assistance.com.

Step 2

Chat with our professional assistant for online diagnostics.

Step 3

We'll help you test your unit or find the right parts.

Step 4

Once finished, a percentage of your order is donated to a good cause.

Experience seamless support with SOS-Assistance.com, where helping you means helping others.

Frequently Asked Questions

Yes, by booking an appointment in advance through the platform.

Usually 1 hour. But if you don’t get there, you get a bonus. Until the cause is found

Payment is made in advance. There are different payment methods usually by bank card

The repair takes place through a chat where you can attach photos, videos and ask countless questions to which we will answer you

If you are not satisfied, you will receive another consultation for free. If you have ordered a service for an appliance that we cannot help you with, we will refund the amount on your account within 72 hours

After booking an online chat appointment. You will receive a link on your email through which we will conduct an online repair. You will be able to upload photos, videos and comment on the problems that have arisen

Guaranteed Safe Checkout

Helpful Hints - Common problems with household appliances

Visit the helpful tips page to learn more.
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