Our Mission

Our mission to the customers

The company is founded and run by certified technicians offering 24/7 household services. Therefore, we do not compromise the quality of our work, but we save the time and money of our customers. You can always count on us whenever you need sharp Assistance and repair of the home appliances.

We are keen on efficient use of resources and less paperwork through provided online services.

The successful development and competitiveness of the company depend exclusively on preserving and expanding our positions on the market in the field of:

Accurate online assistance for problems with home appliances, electrical power supply, and service. We realize that this is only possible with professionalism and continuous improvement in our work, strict adherence to customer requirements, as well as the commitment of our employees at all levels.

The management of the company, with the participation of its staff, containing the main goals, guidelines, and obligations.

• Collecting information from our customers about the quality of services and products, whether it approaches their needs and expectations through active methods, to achieve continuous satisfaction of their expectations by increasing the quality of products and services, as well as searching for opportunities for reducing their cost, observing all environmental and health norms.
• Continuous improvement of the qualification and motivation of the staff for high-quality work.
• Continuous maintenance of machines, facilities, communication, and computer equipment of online assistance and improvement of technological management processes.
• Support the communities where we work and live. The company preserves the natural resources through periodic evaluation of the achieved results. We also manage a systematic control over the implementation of the assigned tasks.
• We show a personal attitude and detailed insights into any problem. Sos-assistance values its clients and constantly improves its customer services and offers.
• Our company implements honesty, integrity, loyalty, and ethics in business. The Sos-assistance takes active participation in the development of a living environment that supports and improves human health.
• Keen on enthusiasm, inspiration, dedication, and loyalty in work. Our policy is transparent and open.